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Streamyx latency

It didn't feel good when you are brought down to earth on Internet speed the moment you reached home. TM (Streamyx) has to tackle this grave latency to overseas sites:

YouTube_Latency.jpg

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It's a primitive and recurring problem that's very annoying for a 1.5mbps connection. The actual throughput is totally unacceptable by today's standards.

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Does anyone interested to know which area has more reliable broadband service? If you know the area, are you willing to move there?

I particularly enjoy the term "primitive" and "annoying" used to describe our broadband quality, for the rest of the suffering souls using broadband here in Malaysia it's pretty much summed up as - "Streamyx sucks".

The youtube "pause, take a bath, then play" dilemma has brought me to this - http://www.speedbit.com/video_accelerator/beta.asp
Works pretty well when it works. You might wanna give it a try -

Streamyx when used to access sites outside malaysia is just like dialup.
Connections to europe (via flag) are more than terrible any ping will run in the 2-3000 ms area. To the US it is 100 ms plus.
If you complain you get an answer to check your modem blablabla....
They simply have to invest in their connections (which means paying) but they only care about profit!

Streamyx when used to access sites outside malaysia is just like dialup.
Connections to europe (via flag) are more than terrible any ping will run in the 2-3000 ms area. To the US it is 100 ms plus.
If you complain you get an answer to check your modem blablabla....
They simply have to invest in their connections (which means paying) but they only care about profit!

Streamyx when used to access sites outside malaysia is just like dialup.
Connections to europe (via flag) are more than terrible any ping will run in the 2-3000 ms area. To the US it is 100 ms plus.
If you complain you get an answer to check your modem blablabla....
They simply have to invest in their connections (which means paying) but they only care about profit!

"It's a primitive and recurring problem that's very annoying for a 1.5mbps connection."

Sorry to nitpick, but the second part of the statement is very ignorant. Bandwidth DOES NOT equel latency. It's entirely possible to have a connection measured in GB/s and still have poor latency.

JEFF OOI says: Yes, you were nitpicking. I said it was "annoying" for a 1.5Mbps connection" and I did NOT say "bandwidth equals latency" which you quoted out of context.

The original context is about user experience in broadband computing. Severe latency totally invalidates promised throughput, no matter how attractive a 1.5 line could give.

Too add to Jeff's response to Viceice, it's not really possible in any useful way to have bandwidth measured in gbps (unless it's like 0.01gbps) with poor latency because TCP requires timely acknowledgements for each unit of received data.

Same latency noticed here. Yesterday, a courteous TM customer support lady called me and explained how they've exhausted ways to improve my experience connecting to international sites (including for checking emails at gmail) which has been going for more than a month from my end now (since I first submitted my trouble ticket on it) -- I'm getting international speed around 10-100Kbps (while local speed can go up to 1.1Mbps) and some international web sites just won't load completely after minutes.

Instead, she offered to bump up my 1Mbps subscription to 1.5Mbps. Let's see: 99/100 of things that I do everyday online requires connecting to international sites, meaning that I can only enjoy Streamyx 'broadband' speed for 1% of my need.

TM -- The only-in-Malaysia broadband, literally!


Same latency noticed here. Yesterday, a courteous TM customer support lady called me and explained how they've exhausted ways to improve my experience connecting to international sites (including for checking emails at gmail) which has been going for more than a month from my end now (since I first submitted my trouble ticket on it) -- I'm getting international speed around 10-100Kbps (while local speed can go up to 1.1Mbps) and some international web sites just won't load completely after minutes.

Instead, she offered to bump up my 1Mbps subscription to 1.5Mbps. Let's see: 99/100 of things that I do everyday online requires connecting to international sites, meaning that I can only enjoy Streamyx 'broadband' speed for 1% of my need.

TM -- The only-in-Malaysia broadband, literally!


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