Screenshots

Mailbag 1

From: Y.W.Loke
To: enquiry@jaring.my
Cc: "Jeff Ooi [GMail]" jeffooi.screenshots@gmail.com, mal@jaring.my
Date: Oct 13, 2006 12:27 PM
Subject: Re: Jaring new dial-up package

I herewith wish to strongly protest against your unilateral decision to convert dial-up package users.

I have been a member since the early days of Jaring; my Jaring address is ywloke8@pc.jaring.my. I do not agree with the conversion and i wish to keep my status as it is!

On the balanxce, I see NO BENEFIT to users from the new package which involves raising charges by 2.5 times. The very high increase is not offset by the increase in user's mailbox to 20MB, especially when there are Web-based e-mail account providers like Yahoomail and Gmail which offer free 1GB - 2GB accounts

I think Jaring should review its decison to unilaterally raise the Internet access costs for dial-up users by 2.5 times.

Thank you.

Regards,
ywloke

Mailbag 2

From: Dr Azmi Mohd Tamil azmitml@pc.jaring.my
To: enquiry@jaring.my
Cc: Lim@ktak.gov.my, jeffooi.screenshots@gmail.com
Date: Oct 13, 2006 11:52 PM
Subject: Forced Conversion of Jaring Account 19769

Dear Sirs,

I hereby wish to strongly protest against your unilateral decision to convert the packages subscribed by your members without their agreement.

Since I am a member since the early days of Jaring, I think that as a member my opinion should matter in what you do.

I do not agree with the conversion and I wish to keep my status as it is. In case you change the status, I reserve my right to raise this matter in the consumer court, since it is an increase of charges by 3 times (from the minimum of RM20 per year to RM60 per year) + the threat of cancellation of membership.

As you've noticed, a copy of this email is being forwarded to Minister Lim Keng Yaik to show my unhappiness with your unilateral decision.

My membership number is listed in the email heading.

I hope you will turn back on this illegal unilateral decision and leave my account alone.

Azmi
--
Dr Azmi Mohd Tamil
Senior Medical Lecturer & Consultant
Epidemiology & Biostatistics
Department of Community Health
Faculty of Medicine
Universiti Kebangsaan Malaysia
Jln Raja Muda Abdul Aziz
50300 Kuala Lumpur,Wilayah Persekutuan
Malaysia

Jaring CE0 Dr Mohamed Awang Lah has replied to reader YW Loke, here.