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man oh man.. envy envy envy....jeff, u got the side benefit of being famous/popular, and streamyx sending ppl to your house. my streamyx complaint and ticket number been open for 1 month as today, and tmnet promised to resolve it asap from day 1 and call me back, till now habuk pun tada, call them every 2 days, same respond "our senior technician is checking on it, will call u in 2 days". So now i am still downloding my attachment from yahoomail, gmail with average of 3-5kBps, and more than 700ms of latency to international sites. envy envy ....

btw, my report number is 2315117 where tmnet guys close it without my permission and before the problem is solve, so i got another report number 2382325, anyone free to call for me to complain ? :) :D :P

What a special service you have there ;)

I wish we all people here got the same kinda thing too...

thats the kind of service famous people get ... Jeff you paying more than me? I am paying RM88 every month ... yet i am only getting speed of a dialup ... paid for broadband and i expect to get speed of at least somewhere near broadband, but with speed of 3 - 5kB/s ...

"I shouldn't be made a victim if their 'claims' that P2P activities had sucked up International bandwidth"

Their 'claims' are the equivalence of Ted Stevens' infamous "The Internet is a series of tubes. Once it got filled, your message can't get through."

Not to be doing a bashing job here, but seriously, I was kind of disappointed with TMNet's technical support which doesn't do anything good in solving my problems. Everytime I called them, they would just give me the same response.

I've tried to personally address this problem by sending an email to Michael Lai, but it was very unfortunate that I received a bounce e-mail because his account exceeded the disk quota.

As a consumer, we deserve the service that we have paid with our hard-earned money from our day job. If what being advertised on television by Streamyx as being a broadband Internet service provider that enabled us to have access to rich multimedia content such as gaming, streaming audio, music downloading, education, etc., but in reality, we didn't really get what is advertised, does it mean they are being dishonest in advertising their products?

As what Oreilly coined the term "Web 2.0", Streamyx does not fully have the capability on providing us the infrastructure for the "Web 2.0" era, in which
rich Internet content is going to be part of our life on the Internet. If Streamyx does not continue to improve their broadband services, we will continue to live in the "Web 1.0" era.

What I am concerned now is the lack of abilities we have to fully utilise or enjoy on the Internet both educational and in entertainment.

For instance, with technologies like Google Earth, our younger generations now have more exposure and have a better tool to learn Geography in class. How I wished I have tools like this when learning geography during high school. But without a good broadband connection, will the schoolkids be able to benefit from these useful technologies?

Another point that I want to make is the changes we have in entertainment. 2005 was the year podcasts and video podcasts growing like mushrooms. Independent video producers or broadcasters now have a chance to produce their own content and release it over the Internet to share with others. This revolution has changed a lot the way we look at entertainment. It has became more interactive and more intimate. But without a good broadband connection, will we be able to get this type of content?

This is just my two cents worth of opinion. I welcome other readers to criticise my opinion, and I would be glad to hear other reader's comments on Streamyx role in bringing our nation into the so-called "Web 2.0" era.

Maybe locally ok...but mayalysia is not an island (some would love that), connections to Europe still stinkm 5 miles high, everything above 300-500 msec.
To US some ok some also just as terrible.
My complaint report is now about 3 month old, and still nothing happens!