'First World' Mentality series ( 1 ) ... Maxis
First World Malaysia is made up of its public and private/corporate sectors. How ready are we? Some of these Mailbag items have been held back for a while, I can't delay them any further.
Mailbag
From: Reader RM
To: Jeff Ooi
Date: Mar 17, 2006 9:13 PM
Subject: maxis again
Hi Jeff.Just got an e-mail today to "remind" me that Maxis is discontinuing its portal services. That includes the maxis.net.my e-mail service. The reminder is in fact the first notification I've ever had of this. We have till the end of June.
If you go to their website, http://login.maxis.net.my/maxisnet/ myMaxisNet/product.asp you will see that right below the notice that the service is to be discontinued they are still advertising that you can have the portal services for 7 rm a month.The reason I got Maxis e-mail is because I had Maxis dial up service in my Maxis-wired building as you'll recall. Then they discontinued that service without offering any alternative. Now they are discontinuing my primary e-mail address, which hundreds if not thousands of people have for me, and which has been plastered allover my business cards for the past four years. Oh, and it's currently on hundreds of new business cards for three organizations.
Imagine the people that have printed up stationary as well. I kept the maxis address as my primary address because I figured it would continue to be around well into the future given that they continued to offer it even after they discontinued their dial up internet service. They should have discontinued both at the same time if they weren't going to be committed to it.
It is seriously disrespectful of their customers. And my case, I'm an ex-dial up customer, a portal customer, a mobile customer and a fixed line customer.
I told them I'd be contacting newspapers and bloggers about this. How much does it cost them to maintain a server for e-mail?
cheers,
Reader RM
Comments
.....That's why you never use your ISP as your permanent, personal email. At the very least, if you really want to for some unknown reason, use an email redirector service lah - like cjb.net. People can send mail to me@c-fu.cjb.net and it'll redirect to whichever email that I want.
Posted by: C-Fu![[TypeKey Profile Page]](http://www.jeffooi.com/nav-commenters.gif)
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April 10, 2006 08:27 AM
Frankly, the only reason why I was willing to pay RM7 per month to Maxis for its portal services then was due to its storage size. That's it. When Gmail emerged with 1GB of storage space, I gave up Maxis almost immediately. So really...you should have done so too. The hassle of informing your contacts that your email address has changed far outweighs the advantages (or disadvantage, as you have found out now) of keeping your Maxis email address. Today, Gmail offers more than 2.7GB of storage space. How else to do you think Mr Jeff Ooi here can still receive mail despite more than a 1,000 unread mails in his inbox? This hasn't even taken into account the mails which he has read and continue to keep in his inbox or archives. Not to mention the thousands of spam mail which he receives everyday. So go gmail. I doubt Google would discontinue its email services like Maxis. At least not in my lifetime.
Posted by: Samarium![[TypeKey Profile Page]](http://www.jeffooi.com/nav-commenters.gif)
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April 10, 2006 11:27 AM